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About Us

AGFY Tech Solutions is a full-service outsourcing partner. We build dedicated teams for customer service, IT support, AWS cloud and specialised roles.

Contact

  • Unit 707 Avida One Park Drive, BGC, Taguig City 1635, Philippines
  • careers@agfytech.com

About Us

AGFY Tech Solutions team in the Philippines
AGFY Tech Solutions team in the Philippines

98

%
First-call resolution
About AGFY

An outsourcing partner in Manila, built for Australian and UK businesses

Most offshore arrangements fail in the same place: the people are good, but they never really join the business. They get a login and a queue and no context. We do the opposite. Your team is recruited against your brief, trained on your product, and runs on your hours from our office in Bonifacio Global City. You interview them. You keep them. They do not rotate.
  • You interview and choose every hire
  • They work your hours, not a shifted schedule
  • Your systems, your SOPs, your standards
  • A named account manager, not a ticket portal

98

%
First-call resolution

40

%
Less IT downtime

30

%
Faster cloud deployments

24

/7
Support coverage
How We Work

What you can expect from us

Give growing businesses access to people they could not hire locally, without the drop in quality that usually comes with offshoring. That means we are picky about who we put forward, and we would rather tell you a role is hard to fill than send you three people who are nearly right.

We write the brief with you, then recruit against it. Every candidate is screened for English on a live video call, tested on the actual work, and reference-checked with employers who dealt with your market. You interview the shortlist and make the call. If someone is not working out in the first month, we replace them.

We are not a call centre selling seats by the hour, and we are not a freelancer marketplace. Your people are AGFY employees on your account full-time. That costs more than the cheapest quote you will get. It also means they are still there in a year, which is usually the thing that actually matters.

AGFY Tech Solutions team in the Philippines